Refund Policy

Subscriptions, Trials and Digital Products

Your Success with Digital membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Success with Digital service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment MethodTrial Subscriptions: Your Success with Digital membership may start with a trial. The trial period of your membership lasts for 30 days, or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. Trials are for new and certain former members only. Success with Digital reserves the right, in its absolute discretion, to determine your trial eligibilityMonthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Success with Digital monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Success with Digital yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, youre prorated refund would be 50% of the purchase price.Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.

Terms of Subscription Renewal

Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at [email protected].Monthly Success with DigitalSubscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel.Yearly Success with DigitalSubscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.Success with Digital Certifications and Academy CoursesYou have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed. No refunds will be processed after the final exam has been started.Learning PathsPre-paid Learning Path registrations are non-refundable. You may change your start date to another start date within one year from original purchase. Any changes past the one year mark will not be considered.

Live Events

The events, information, and speakers listed on our Sites are subject to change without notification. You have SIXTY (60) Days prior to the event to request a full refund of your ticket price or seat deposit. Any request after the SIXTY (60) DAY time limit will not be processed. Any unused tickets will be forfeited and are not transferable to another event.TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF SUCCESS WITH DIGITAL.

Live Streams

Refunds will only be provided in situations where the customer is unable to watch the Livestream due to technical issues.

Refunds will only be considered and processed on the first day of each respective event.

LIMITATION ON LIABILITY.THE SUCCESS WITH DIGITAL STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE SUCCESS WITH DIGITAL LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. SUCCESS WITH DIGITAL DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SUCCESS WITH DIGITAL LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.Success with Digital is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Success with Digital on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Success with Digital owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Success with Digital which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Success with Digital, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SUCCESS WITH DIGITAL WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Success with Digital Services, and you agree to update your account information to keep it accurate and complete. You agree that Success with Digital may store and use the information you provide for use in maintaining and billing fees to your Account.

Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Success with Digital training, you may download previously acquired training (when available) onto any Associated Device. Some Success with Digital training or services that you previously acquired may not be available for subsequent download or access at any given time, and Success with Digital shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.Success with Digital reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.